As used in this policy, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates internationally.
Which information do we may collect?
We may collect and process the following data about you:
Information that you provide by filling in forms on our site www.cookathome.net (our site) and/or via a third party account (e.g. Facebook). This includes information provided at the time of registering to use our site, opening a host or cook account, posting material, editing your profile, booking a meal or requesting further services, and includes but is not limited to your name, address, email address, phone number and if you are a user with meals to book (a Cook), bank account or PayPal details, or if you are a user who wishes to book a meal (a Host) and make a booking via our site, billing information. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site or a booking.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and of the fulfillment of your bookings.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
We may monitor, record, store and use any telephone, email or other communication with you in order to check any instructions given to us, for training purposes, for crime prevention and to improve the quality of our customer service.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalized service. Some of the cookies we use are essential for the site to operate.
Different types of cookies
Strictly necessary cookies: These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site or make use of e-billing services.
Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how users move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognize you when you return to our site. This enables us to personalize our content for you, greet you by name and remember your preference (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. Third parties use this information to make our site and the advertising displayed by advertising networks more relevant to your interests. We share this information with third parties for this purpose.
Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. You can find more information about the individual cookies we use and the purposes for which we use them in them table below.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.If CookAtHome or substantially all of its assets are acquired by a third party, in which case personal data held by it about its users will be one of the transferred assets.
If CookAtHome or substantially all of its assets are acquired by a third party, in which case personal data held by it about its users will be one of the transferred assets.
Changing or Deleting Your Information
All Users may review, update, correct or delete the Personal Information in their registration profile by contacting us at email@example.com or editing the relevant part of their profile. If you would like us to cancel your Cook@Home Account, please contact us and we will attempt to accommodate your request if we do not have any legal obligation or a legitimate business reason to retain the information contained in your Cook@Home Account. Please note that, if you cancel your Cook@Home Account, any reviews you have posted via the Site and Application will remain publicly viewable via the Site and Application.
Any changes we may make to our privacy and cookies policy in the future will be posted on this page and, where appropriate, notified to you by email.
If you require more information about private data processing, please mail us at firstname.lastname@example.org